Zorang – AI Products and Services

Privacy Policy

Effective Date: Aug 03, 2023

Thank you for using ContentHubGPT (“the Platform”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

1. Information Collected


1.1. Product Content, SEO Keywords, and Taxonomy Assignment:

The Platform processes and stores product content, SEO keywords, and taxonomy assignment data that you provide. This information may include product descriptions, images, and metadata related to the products you upload or manage on the Platform.

1.2. User Account Information:

To create an account on the Platform, we collect your email address, phone, country, company, department and name. This information is used to personalize your experience on the Platform, provide access to your account, and communicate important updates or notifications.

1.3. Automatically Collected Information:

When you use the Platform, we may collect certain information automatically, such as your IP address, browser type, device information, and usage patterns. This information is used to improve the Platform’s performance, understand user behavior, and optimize our services.

1.4 Financial Information:

The platform does not collect, store, or process any credit card or financial information. We do not handle any payment transactions (we use 3rd party partners to process all electronic transactions) , and we have no access to your credit card details or any other sensitive financial data.

The information we collect, as mentioned in the previous sections of the Privacy Policy, is limited to product content, SEO keywords, taxonomy assignment data, email addresses, and names. This information is solely used for the purposes of managing your product, optimizing SEO, providing account access, personalizing your experience, and communicating important updates.

At no point will we request or require your credit card information or any other financial details. If you encounter any requests for such sensitive information while using our platform, please report it immediately as it may be a fraudulent attempt.

We are committed to maintaining the security and privacy of your data and ensuring that your sensitive financial information remains protected. If you have any concerns or questions regarding the security of your data or any other matter related to our platform, please feel free to contact us using the information provided in the Privacy Policy. Your trust is of utmost importance to us, and we strive to provide a safe and secure environment for all our users.

2. Use of Information


2.1. Product Content, SEO Keywords, and Taxonomy Assignment:

The product content, SEO keywords, and taxonomy assignment data you provide are used solely for the purpose of optimizing and managing your product information and related search engine optimization.

2.2. User Account Information:

Your email address, phone, country, company, department and name are used to personalize your experience on the Platform, provide access to your account, send you important notifications, and respond to your inquiries or requests.

2.3. Automatically Collected Information:

The automatically collected information is used to analyze trends, track user interactions, and enhance the performance, security, and usability of the Platform.

3. Data Sharing and Disclosure


3.1. Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating the Platform, providing customer support, or delivering services on our behalf. These service providers are contractually obligated to maintain the confidentiality and security of your information.

3.2. Legal Compliance:

We may disclose your information if required by law, court order, or governmental authority, or if we believe that such disclosure is necessary to protect our rights, safety, or the rights and safety of others.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Data Retention

All the information entrusted to Zorang and ContentHubGPT is collectively termed “service data”. We retain your service data for as long as you choose to use or retain ContentHubGPT and/or Zorang services. If you delete your account and cease using ContentHubGPT and Zorang services, we retain your personal information and product data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

6. Your Rights

You retain full ownership rights of your service data. We process your service data when you provide us instructions through the various modules of our services. For example, when we use your contact information to notify you of a service-related update, or when we use your product keywords to generate product content. Any product content that is modified or generated by our services at your instruction is likewise owned by you.

You have the right to access, correct, update, or delete your personal information collected by the Platform. To exercise these rights or inquire about your data, please contact us using the information provided below.

7. Children’s Privacy

The Platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you through the Platform or via the email address associated with your account.

9. GDPR and CCPA

Please refer to the GDPR and CCPA addendum below.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

support@zorang.com

Thank you for entrusting your information to Zorang. We are committed to protecting your privacy and providing a secure and reliable service.

ContentHubGPT – GDPR and CCPA Addendum


1. General Data Protection Regulation (GDPR) Compliance:

The Platform complies with the General Data Protection Regulation (GDPR) for the protection of personal data and privacy of European Union (EU) residents. If you are located in the EU, the processing of your personal information is governed by this regulation.

1.1. Lawful Basis for Processing:

We process your personal information based on one or more lawful bases, such as your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate interests in providing and improving the Platform’s services.

1.2. Data Subject Rights:

Under the GDPR, you have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your data. To exercise these rights or if you have any concerns about your data, please contact us using the information provided below.

1.3. Data Transfers:

If you are located outside the EU, your personal information may be transferred to and processed in countries outside the EU, where data protection laws may be different. In such cases, we ensure that appropriate safeguards are in place to protect your data as required by the GDPR.

2. California Consumer Privacy Act (CCPA) Compliance:

The Platform also complies with the California Consumer Privacy Act (CCPA), which provides certain rights and protections to California residents concerning their personal information.

2.1. Categories of Personal Information Collected:

We collect certain categories of personal information, including email addresses, company, department and names.

2.2. Use of Personal Information:

The personal information we collect is used for the purposes outlined in this Privacy Policy, including product management, SEO optimization, account access, customer support, and communications with you.

2.3. Sharing of Personal Information:

We may share your personal information with third-party service providers for the purposes mentioned in this Privacy Policy. We do not sell your personal information to third parties for their own marketing purposes.

2.4. CCPA Rights:

If you are a California resident, you have the right to request access to, deletion of, and information about the personal information we have collected about you. You also have the right to opt-out of the sale of your personal information, if applicable. To exercise these rights or for more information, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests related to your personal information, GDPR, or CCPA compliance, please contact us at:

support@zorang.com

We take data privacy seriously and are committed to addressing your inquiries and requests promptly and responsibly. Thank you for trusting us with your information.